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Community Operations

What is Community Operations?



DeviantART's Community Operations Department is dedicated to providing a high standard of community development, encouraging innovative and creative opportunities within the community.

Areas which we are responsible for include:
:bulletblue: Providing community support and assistance via the Help Desk.

:bulletblue: Providing customer service for prints and merchandise customers.

:bulletblue: Developing and enforcing policies, including copyright issues, inappropriate content and other violations.

:bulletblue: Providing opportunities for interactive events and encouraging collective action within our community via the chat network and forums.

Our department drives an environment where deviants can come together and be empowered within, and by, the community. We believe that community development is not a department -- it's an approach which helps people to recognise and develop their ability to reach their potential. By providing this organised, motivated, accountable and effective department, we are leading the way for deviants to continue participating in a way which they feel listened to, valued and inspired.

Countdown to the next Deviousness Award!

Monday, February 29th @ 9:00pm





In Recognition of Exemplary Membership and an Outstanding Spirit of helpfulness and mentoring within the DeviantArt community.


:eager:





Deviants

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:iconmlplpsfan:
MlpLpsFan Featured By Owner Nov 28, 2015  Student Photographer
Hi i was wondering how do i make another DA account?
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:iconikue:
Ikue Featured By Owner Dec 1, 2015  Hobbyist Digital Artist
Hiya! :wave: In order to make a new account you will first have to log out of the one you currently are on. Then you can use the Join feature found in the header to create a new account. :)
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:iconmlplpsfan:
MlpLpsFan Featured By Owner Dec 1, 2015  Student Photographer
okay thanks so much!
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:iconidunahayaphotography:
IdunaHayaPhotography Featured By Owner Edited Sep 18, 2015  Hobbyist General Artist
If possible I'd like some information on this seemingly new policy of removing raffles and contests which offer points as prizes.

I've been aware of lotteries not being allowed, and I can understand the reasoning behind this. However, recently I've heard a few stories about free raffles being removed, because they were offering points as a prize. The reason given is that raffles, giveaways and contests cannot offer points. This has never been a problem before (and there have been some very widely advertised raffles and contests), and there is no mention at all in the rules that they are not allowed. 

Could you tell me why point prizes are now being banned? Banning money prizes I could understand in a way, but as the rules clearly state that points cannot be converted back into currency I don't see why point prizes should be banned too.

If this is really going to be enforced from now on, it would be good to mention it in the FAQ, to avoid future confusion. 
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:iconwraithworshipper:
WraithWorshipper Featured By Owner Oct 18, 2015  Hobbyist Digital Artist
How about groups running contests with artwork submissions competing for points prizes? Is this allowed? Often, those votes are not public and are unverifiable, with voting via surverymonkey, by privates notes, and sockpuppet accounts.
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:iconidunahayaphotography:
IdunaHayaPhotography Featured By Owner Sep 23, 2015  Hobbyist General Artist
Thank you very much for your reply :) 

As I thoroughly checked the FAQ several times before posting this question (using several different keywords), can I assume that this is indeed a new addition to the FAQ? Anyhow, I'm glad to have a clear statement now, that I can refer to when I'm unsure. There is no mention of points, so I guess that means that raffles/giveaways, no matter the prize, are out of the question? In the initial responses from the staff, there was only mention of points/money not being allowed as a prize. There was no mention of for example art or features. 

It also doesn't say anything about points (or anything else) as a prize in contests (as they are not a game of chance, at least as long as the person holding the contest is being honest). Could you maybe give a bit more information about this? 
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:iconrealitysquared:
realitysquared Featured By Owner Sep 24, 2015  Hobbyist General Artist
It's actually an older faq entry which was first entered in 2010 and which has been more recently updated with some clearer wording and the addition of new keywords to make it easier to locate.

The core issue is the manner in which any promised winners are determined which is why the prizes themselves are not mentioned.
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(1 Reply)
:iconsadisticloser:
I'm not part of the staff, but it is mentioned in the FAQ; help.deviantart.com/894/

This isn't really a new policy either, the rule has been around since 2010, I hope this helps clear some things up.
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